88% of car shoppers start on the internet!
What is your credit union doing to position itself when members shop for cars?
Welcome to our Site!
Member Auto Center (MAC) is a division of CU Alliance, LLC, a Credit Union Service Organization (CUSO). MAC was developed in 2000 as a car buying assistance shopping program to help Credit Union members with the challenging process of buying a new or pre-owned automobile.More
I bought a car from one of the dealers on your website. I got a great deal and am very appreciative of the service that Shell FCU offered. The entire buying process was easy and I am a very satisfied member!
Joey P. - Shell FCU Member
The program has been a great addition to our already robust member services. It places JSC at the beginging of the member's shopping experience. The MAC team is very professional and quick to respond. MAC's new website is in line with the quality of service we have come to expect from our partners and extended to our members.
Thomas Hast, Chief Lending Officer & VP of Marketing for JSC Federal Credit Union
This partnership has been embraced by both MAC and our Credit Union. In addition to bringing our membership great tools for buying a car, we hosted a member seminar that was very well attended and had MAC as the presenter. We have had other auto buying partnerships but this is one that really resonates with our members and brings FCCU continuous auto loans.
Randy Ward, Senior VP of Lending at First Community Credit Union
WHY CHOOSE US?
The key to retaining a member’s auto loan starts at the beginning of their shopping process and MAC places your Credit Union there.
- Help Credit Unions to offer a value added service for members
- Provide members with online car shopping tools
- Help Credit Unions retain more member car loans
2017 - MAC Welcomes Texas Partners Credit Union to the Program
2017 - MAC Welcomes Union Fidelity Federal Credit Union to the program
The MAC program not only provides our members with an excellent research tool that is easy to use, it allows PrimeWay to understand which members are shopping and when. We now enter the conversation at the beginning of the buying cycle with the ability to preapprove and educate members during their search, helping us to make loans we might otherwise have lost.
Michelle Oshinski, SVP/CMO & Government Relations for PrimeWay Federal Credit Union
Member Auto Center’s program has allowed our Credit Union to take our auto lending to the next level. It gives us the ability to give our members a good car buying experience. Having a Credit Union point of contact at the dealerships that are quick to respond and focused on the members makes all the difference. The website has excellent resources right at the members’ fingertips. Chris and his team are attentive and continually seek our input with the program. The most important factor for our Credit Union is that the MAC team and their program are aligned with the Credit Union philosophy.
Tricia Macaulay, VP of lending at Memorial CU
“Member Auto Center adds real value to our Credit Union. With MAC, our members are able to shop locally for the particular vehicle they’re looking for, all from our Credit Union auto buying website. MAC has given us an opportunity to capture auto loans that we otherwise might have missed. What’s best is that the dealer network has treated our members in a fair and respectful manner as a result of the leverage that the MAC program provides. At the end, that’s what we’re all about – a better member experience.”
Mike Smith, VP of Marketing at Community Resource Credit Union